1) Comfort delivery standard - our technician will deliver the gym on a working day within a pre-agreed time slot. The technician will unpack, install, demonstrate, train, and take away the packaging material. This delivery is subject to a fee.

2) Comfort delivery weekend - our technician will deliver the gym on a weekend within a pre-agreed time slot. The technician will unpack, install, demonstrate, train, and take away the packaging material. This delivery is subject to a fee.

3) Freight service - delivery by an external carrier anytime between 7:00 AM and 5:00 PM to the first lockable door connected to the road by a paved surface. The delivery day and time are determined by the carrier. The carrier usually delivers the goods on the 1st or 2nd business day after receiving the goods from our warehouse. This delivery is free of charge.

4) Personal pickup - pickup at the brick-and-mortar store in Ivančice or the showroom in Šumperk. If you wish to pick up in Šumperk, you must specify this information in the notes. After ordering, you will be informed about the pickup date. You can try the goods on site and consult with an expert.

Personal pickup - pickup options

1) At the TIVIS store, J. Schwarze 5, 664 91 Ivančice

2) At the Apartmány Elisa showroom, Doktora Edvarda Beneše 14,
Šumperk

Payment Methods

Bank transfer - we dispatch goods only after payment has been credited to our account

Card payment - for orders placed on Speediance.cz

Cash on delivery - payment upon receipt of goods in cash to the carrier or our technician

Cash payment - possible for personal pickup at the store in Ivančice

 Payments on our website are secured through the
payment gateway Comgate, a.s..

Supported payment methods:

Card payment - a fast and secure way to pay. After entering card details, payment is immediately verified and confirmed. More information can be found here.

Fast bank transfer - allows quick payment via your bank's online banking. After logging into the bank, the payment is pre-filled and only needs to be confirmed. More information can be found here.

For questions or complaints regarding payments, you can contact Comgate, a.s.

Address: Gočárova třída 1754/48b, Hradec Králové

Email: platby-podpora@comgate.cz

Phone: +420 228 224 267ments, or welcome customers to your store.