Terms and conditions

Business companies TIVIS sro
with registered office at Jana Schwarze 5a, 664 91 Ivančice
identification number: 26929406
registered in the Commercial Register kept by the Municipal Court in Brno, Section C, File 45809
for the sale of goods through an online store located at the internet address www.speediance.cz


1. Introductory provisions
2. User account
3. Conclusion of the purchase contract
4. Price of goods and payment terms
5. Withdrawal from the purchase contract
6. Transport and delivery of goods
7. Rights arising from defective performance
8. Other rights and obligations of the contracting parties
9. Protection of personal data and sending of commercial communications
10. Sending commercial communications and storing cookies
11. Delivery
12. Final provisions


1. Introductory provisions
1.1. These terms and conditions (hereinafter referred to as the "Terms and Conditions") of the company TIVIS sro, with its registered office at Jana Schwarze 5a, 664 91 Ivančice, identification number: 26929406, entered in the Commercial Register kept by the Municipal Court in Brno, Section C, Insert 45809 (hereinafter referred to as the "Seller") govern the mutual rights and obligations of the contracting parties arising in connection with or on the basis of a purchase contract (hereinafter referred to as the "Purchase Contract") concluded between the Seller and another natural or legal person (hereinafter referred to as the "Buyer") via the Seller's online store. The online store is operated by the Seller at the Internet address www.speediance.cz (hereinafter referred to as the "Website"), via the website interface (hereinafter referred to as the "Website Interface").

1.2. The Terms and Conditions do not apply to cases where the person intending to purchase goods from the Seller is a legal entity or a person who, when ordering goods, acts within the scope of their business activities or within the scope of their independent profession.

1.3. Provisions deviating from the terms and conditions may be agreed in the purchase contract. Deviating provisions in the purchase contract take precedence over the provisions of the terms and conditions.

1.4. The provisions of the terms and conditions are an integral part of the purchase contract. The purchase contract and the terms and conditions are drawn up in the Czech language. The purchase contract can be concluded in the Czech language.

1.5. The Seller may amend or supplement the text of the Terms and Conditions. This provision does not affect the rights and obligations arising during the period of validity of the previous version of the Terms and Conditions.

2. User account
2.1. Based on the Buyer's registration on the website, the Buyer can access his user interface. From his user interface, the Buyer can order goods (hereinafter referred to as the "user account"). If the store's web interface allows it, the Buyer can also order goods without registration directly from the store's web interface.

2.2. When registering on the website and when ordering goods, the buyer is obliged to provide all data correctly and truthfully. The buyer is obliged to update the data provided in the user account in the event of any change. The data provided by the buyer in the user account and when ordering goods is considered correct by the seller.

2.3. Access to the user account is secured by a username and password. The Buyer is obliged to maintain confidentiality regarding the information necessary to access his user account.

2.4. The Buyer is not entitled to allow third parties to use the user account.

2.5. The Seller may cancel the user account, especially if the Buyer does not use his/her user account for more than 1 year, or if the Buyer breaches his/her obligations under the purchase contract (including the terms and conditions).

2.6. The Buyer acknowledges that the user account may not be available continuously, especially with regard to the necessary maintenance of the Seller's hardware and software equipment, or the necessary maintenance of the hardware and software equipment of third parties.

3. Conclusion of the purchase contract
3.1. All presentation of goods placed in the web interface of the store is of an informative nature and the seller is not obliged to conclude a purchase contract regarding these goods. The provisions of Section 1732, paragraph 2 of the Civil Code do not apply.

3.2. The web interface of the store contains information about the goods, including the prices of individual goods and the costs of returning the goods, if the goods cannot, by their nature, be returned by regular mail. The prices of the goods are stated including value added tax and all related fees. The prices of the goods remain valid for the period they are displayed in the web interface of the store. This provision does not limit the seller's ability to conclude a purchase contract under individually negotiated conditions.

3.3. The web interface of the store also contains information on the costs associated with packaging and delivery of goods. The information on the costs associated with packaging and delivery of goods provided in the web interface of the store applies only in cases where the goods are delivered within the territory of the Czech Republic. In the event that the seller offers free shipping of goods, the prerequisite for the right to free shipping of goods is the payment of the minimum total purchase price of the transported goods by the buyer in the amount specified in the web interface of the store. In the event that the buyer partially withdraws from the purchase contract and the total purchase price of the goods for which the buyer has not withdrawn from the contract does not reach the minimum amount required for the right to free shipping of goods pursuant to the previous sentence, the buyer's right to free shipping of goods ceases and the buyer is obliged to pay the seller for the shipping of goods.

3.4. To order goods, the buyer fills out the order form in the store's web interface. The order form contains, in particular, information about:

3.4.1. ordered goods (the ordered goods are "inserted" by the buyer into the electronic shopping cart of the store's web interface),

3.4.2. method of payment of the purchase price of the goods, information on the requested method of delivery of the ordered goods and

3.4.3. information about the costs associated with the delivery of goods (hereinafter collectively referred to as the "order").

3.5. Before sending the order to the seller, the buyer is allowed to check and change the data entered by the buyer in the order, also with regard to the buyer's ability to detect and correct errors that occurred when entering data into the order. The buyer sends the order to the seller by clicking on the "Order with payment obligation" button. The data specified in the order are considered correct by the seller. Immediately after receiving the order, the seller will confirm this receipt to the buyer by e-mail to the buyer's e-mail address specified in the user interface or in the order (hereinafter referred to as the "buyer's e-mail address").

3.6. The Seller is always entitled, depending on the nature of the order (quantity of goods, purchase price, estimated shipping costs), to ask the Buyer for additional confirmation of the order (for example, in writing or by telephone).

3.7. The contractual relationship between the seller and the buyer arises upon delivery of the order receipt (acceptance), which is sent by the seller to the buyer by e-mail to the buyer's e-mail address.

3.8. The Buyer agrees to the use of distance communication means when concluding the purchase contract. The costs incurred by the Buyer when using distance communication means in connection with concluding the purchase contract (costs of Internet connection, costs of telephone calls) are borne by the Buyer himself, and these costs do not differ from the basic rate.

4. Price of goods and payment terms
4.1. The buyer may pay the seller the price of the goods and any costs associated with the delivery of the goods under the purchase contract in the following ways:

in cash at the seller's premises at Jana Schwarze 5a, 664 91 Ivančice;
in cash or by card on delivery at the location specified by the buyer in the order;
by bank transfer to the seller's account no. 2901527490/2010, maintained at Fio banka, as (hereinafter referred to as the "seller's account");
cashless via the payment gateway Comgate, as
cashless payment card; VISA, MasterCard, Visa Electron, Maestro
in cash or by credit card upon personal collection at the parcel delivery office
through a loan provided by a third party - the installment provider is Home Credit as


4.2. Together with the purchase price, the buyer is obliged to pay the seller the costs associated with packaging and delivery of the goods in the agreed amount. Unless expressly stated otherwise, the purchase price also includes the costs associated with delivery of the goods.

4.3. The Seller does not require a deposit or other similar payment from the Buyer. This does not affect the provisions of Article 4.6 of the Terms and Conditions regarding the obligation to pay the purchase price of the goods in advance.

4.4. In the case of payment in cash or in the case of payment on delivery, the purchase price is payable upon receipt of the goods. In the case of non-cash payment, the purchase price is payable within 7 days of concluding the purchase contract.

4.5. In the case of non-cash payment, the buyer is obliged to pay the purchase price of the goods together with the indication of the variable payment symbol. In the case of non-cash payment, the buyer's obligation to pay the purchase price is fulfilled at the moment the relevant amount is credited to the seller's account.

4.6. Payments on our website are secured through the payment gateway Comgate, as.

Supported payment methods:

  • Payment by card – a fast and secure way to pay. After entering your card details, the payment is immediately verified and confirmed. More information can be found here.
  • Payment with bank buttons – allows for quick payment via your bank's online banking. After logging in to the bank, the payment is pre-filled and you just need to confirm it. More information can be found here .

If you have any questions or complaints regarding payments, you can contact Comgate, as:



4.7. The Seller is entitled, especially in the event that the Buyer does not provide additional confirmation of the order (Article 3.6), to demand payment of the entire purchase price before sending the goods to the Buyer. The provisions of Section 2119, paragraph 1 of the Civil Code shall not apply.

4.8. Any discounts on the price of goods provided by the seller to the buyer cannot be combined with each other.

4.9. If it is customary in business transactions or if it is stipulated by generally binding legal regulations, the seller will issue a tax document - invoice to the buyer regarding payments made on the basis of the purchase contract. The seller is a payer of value added tax. The tax document - invoice will be issued by the seller to the buyer after payment of the price of the goods and sent in electronic form to the buyer's electronic address.

4.10. According to the Sales Registration Act, the seller is obliged to issue a receipt to the buyer. At the same time, he is obliged to register the received sales with the tax administrator online; in the event of a technical failure, no later than within 48 hours.

4.11 Due to a technical error in the e-shop, the purchase price of the goods may be displayed, the amount of which does not correspond roughly to the usual price for such goods on the market. In such a case, the seller is not obliged to deliver the goods at the displayed purchase price, but will contact the buyer and inform him of the actual purchase price of the goods. The buyer has the right to decide whether to accept the goods at the actual purchase price and if this does not happen, the purchase contract is cancelled from the beginning.

5. Withdrawal from the purchase contract
5.1. The Buyer acknowledges that, according to the provisions of Section 1837 of the Civil Code, it is not possible to withdraw from a purchase contract for the supply of goods that have been modified according to the wishes of the Buyer or for his person, from a purchase contract for the supply of goods that are subject to rapid deterioration, as well as goods that have been irretrievably mixed with other goods after delivery, from a purchase contract for the supply of goods in a closed package that the consumer has removed from the package and cannot be returned for hygiene reasons, and from a purchase contract for the supply of a sound or video recording or computer program if their original packaging has been damaged.

5.2. Unless it is a case specified in Article 5.1 or another case where it is not possible to withdraw from the purchase contract, the buyer has the right to withdraw from the purchase contract, in accordance with the provisions of Section 1829, paragraph 1 of the Civil Code, within fourteen (14) days after the buyer or a third party designated by him other than the carrier has transported the goods, or:

5.2.1 the last piece of goods, if the buyer orders multiple pieces of goods within one order that are delivered separately,
5.2.2 the last item or part of a delivery of goods consisting of several items or parts, or
5.2.3 the first delivery of goods, if the contract stipulates regular delivery of goods for an agreed period.
5.3 Withdrawal from the purchase contract must be sent to the seller within the period specified in Article 5.2 of the terms and conditions. To withdraw from the purchase contract, the buyer can use the sample form provided by the seller, which is an annex to the terms and conditions. The buyer can send the withdrawal from the purchase contract, among others, to the address of the seller's business premises or to the seller's e-mail address obchod@speediance.cz.

5.4. In the event of withdrawal from the purchase contract, the purchase contract shall be cancelled from the beginning. The buyer shall send or hand over the goods to the seller without undue delay, no later than fourteen (14) days from the withdrawal from the contract, unless the seller has offered to collect the goods himself. The period according to the previous sentence is observed if the buyer sends the goods before its expiry. If the buyer withdraws from the purchase contract, the buyer shall bear the costs associated with returning the goods to the seller. In the case of oversized or too heavy goods, i.e. goods that cannot be returned by regular mail due to their nature, the return costs range from 800 to 2,500 CZK, depending on the weight and dimensions of the shipment.

5.5. In the event of withdrawal from the purchase contract pursuant to Article 5.2 of the Terms and Conditions, the Seller shall return the funds received from the Buyer within fourteen (14) days of the Buyer's withdrawal from the purchase contract, in the same manner in which the Seller received them from the Buyer. The Seller is also entitled to return the performance provided by the Buyer upon return of the goods by the Buyer or in another manner, if the Buyer agrees to this and no additional costs are incurred by the Buyer. If the Buyer withdraws from the purchase contract, the Seller is not obliged to return the funds received to the Buyer before the Seller receives the goods or before the Buyer proves to him that he has sent the goods back, whichever occurs first.

5.6. The seller is entitled to unilaterally offset the claim for compensation for damage to the goods against the buyer's claim for a refund of the purchase price. The right to withdraw from the distance contract and return the goods exists so that the customer has the opportunity to try the goods and examine them thoroughly as if they were buying them in a brick-and-mortar store. The goods must therefore not be used. A used item is one that has already been used and bears signs of use with regard to its nature and properties. A new item is one that has not been used.

5.7. In cases where the buyer has the right to withdraw from the purchase contract in accordance with the provisions of Section 1829, paragraph 1 of the Civil Code, the seller is also entitled to withdraw from the purchase contract at any time, up to the time of receipt of the goods by the buyer. In such a case, the seller will return the purchase price to the buyer without undue delay, by bank transfer to the account specified by the buyer.

5.8. If a gift is provided to the buyer together with the goods, the gift agreement between the seller and the buyer is concluded with a termination condition that if the buyer withdraws from the purchase agreement, the gift agreement regarding such a gift loses its effectiveness and the buyer is obliged to return the gift provided to the seller together with the goods.

6. Transportation and delivery of goods
6.1. In the event that the method of transport is agreed upon based on a special request from the buyer, the buyer bears the risk and any additional costs associated with this method of transport.

6.2. If the seller is obliged under the purchase contract to deliver the goods to the location specified by the buyer in the order, the buyer is obliged to take over the goods upon delivery.

6.3. If, for reasons on the part of the buyer, it is necessary to deliver the goods repeatedly or in a different manner than specified in the order, the buyer is obliged to pay the costs associated with the repeated delivery of the goods or the costs associated with a different method of delivery.

6.4. When accepting the goods from the carrier, the buyer is obliged to carefully check the integrity of the packaging of the goods and in the event of any even the slightest defects, immediately notify the carrier on site. If damage to the packaging is found indicating unauthorized entry into the shipment, the buyer does not have to accept the shipment from the carrier. This does not affect the buyer's rights from liability for defects in the goods and other rights of the buyer arising from generally binding legal regulations.

6.5. Additional rights and obligations of the parties during the transport of goods may be regulated by the Seller's special delivery conditions, if issued by the Seller.

7. Rights arising from defective performance
7.1. The rights and obligations of the contracting parties regarding rights arising from defective performance are governed by the relevant generally binding legal regulations (in particular the provisions of Sections 1914 to 1925, Sections 2099 to 2117 and Sections 2161 to 2174b of the Civil Code and Act No. 634/1992 Coll., on Consumer Protection, as amended).

7.2 If the subject of the purchase is a tangible movable item that is connected to digital content or a digital content service in such a way that it could not perform its functions without them (hereinafter referred to as a "thing with digital properties"), the provisions regarding the seller's liability for defects shall also apply to the provision of digital content or a digital content service, even if it is provided by a third party. This shall not apply if it is obvious from the content of the purchase contract and the nature of the item that they are provided separately.

7.3 The Seller is responsible to the Buyer that the item is free from defects upon acceptance. In particular, the Seller is responsible to the Buyer that the item:

corresponds to the agreed description, type and quantity, as well as quality, functionality, compatibility, interoperability and other agreed characteristics,
it is suitable for the purpose for which the buyer requires it and to which the seller has agreed, and is delivered with the agreed accessories and instructions for use, including assembly or installation instructions.
7.3.1. If a longer liability for defects is stated on the product, on the packaging, in the manual, on the website or anywhere else than is required by law, this is a guarantee provided beyond the scope of the law. For each guarantee provided beyond the scope of the statutory liability for defects, the buyer should inform himself what specifically this guarantee applies to and what are the conditions for granting the guarantee and its application. This guarantee is not governed by the same provisions as liability for defects after purchase. In contrast to liability for defects, the guarantee provided has the following aspects:

The guarantee is not automatic. Usually
It is necessary to register this warranty on the website by a certain date from the purchase of the product
manufacturer.

An extended warranty may only apply to certain parts of the product – e.g. the engine,
compressor, while other parts can be completely removed.

It does not give a choice in how the complaint is resolved. It is usually given only for repair or
exchange for other goods of similar parameters, possibility of refund under this guarantee
can be excluded.

There is no fixed deadline for handling a complaint under this extended warranty.

The seller is not responsible for it. In most cases, the claim is covered by the extended warranty.
applies at the manufacturer's service center, or the consumer must return the goods to
send it to the manufacturer at your own expense.

It may be limited by the product's lifespan, i.e. the length of time the product is manufactured.
If the product's service life has expired, a warranty claim cannot be made, even if it is
goods still under extended manufacturer's warranty.


7.4. The Seller is responsible to the Buyer that, in addition to the agreed properties:

7.4.1 the item is suitable for the purpose for which an item of this type is usually used, taking into account the rights of third parties, legal regulations, technical standards or codes of conduct of the industry in the absence of technical standards,

7.4.2 the item, in terms of quantity, quality and other properties, including durability, functionality, compatibility and safety, corresponds to the usual properties of items of the same type that the buyer can reasonably expect, also taking into account public statements made by the seller or another person in the same contractual chain, in particular advertising or labelling, unless the seller proves that he was not aware of it or that it was modified at least in a comparable way at the time of conclusion of the purchase contract, or that it could not have influenced the decision to purchase,

7.4.3 the item is delivered with accessories, including packaging, assembly instructions and other instructions for use that the buyer can reasonably expect, and

7.4.4 the item corresponds in quality or design to the sample or template that the seller provided to the buyer before concluding the purchase contract.

7.5. The provisions of Article 7.4 of the Terms and Conditions shall not apply if the Seller has specifically notified the Buyer prior to the conclusion of the Purchase Agreement that some property of the item differs and the Buyer has expressly agreed to this when concluding the Purchase Agreement.

7.6 The Seller is also liable to the Buyer for any defect caused by incorrect assembly or installation carried out by the Seller in accordance with the purchase contract.

7.7. If a defect becomes apparent within one year of receipt, the goods are deemed to have been defective upon receipt, unless the nature of the item or defect precludes this. This period does not run for the period during which the buyer cannot use the item, if he has rightfully pointed out the defect.

7.8. If the subject of the purchase is a thing with digital properties, the seller shall ensure that the buyer is provided with the agreed updates of the digital content or digital content services. In addition to the agreed updates, the seller shall ensure that the buyer is provided with the updates that are necessary for the thing to retain the properties according to Article 7.3 and Article 7.4 of the Terms and Conditions after acceptance, and that he is notified of their availability.

7.8.1. for a period of two years, if, according to the purchase contract, the digital content or digital content service is to be provided continuously for a certain period, and if provision is agreed for a period longer than two years, for the entire period,

7.8.2. for the period for which the buyer can reasonably expect it, if the digital content or digital content service is to be provided in a single delivery under the purchase contract; this shall be assessed according to the type and purpose of the item, the nature of the digital content or digital content service and taking into account the circumstances at the time of conclusion of the purchase contract and the nature of the obligation.

7.9. The provisions of Article 7.9 of the Terms and Conditions do not apply if the Seller has specifically notified the Buyer prior to the conclusion of the Purchase Agreement that updates will not be provided and the Buyer has expressly agreed to this when concluding the Purchase Agreement.

7.10. If the buyer has not performed the update within a reasonable time, he has no rights from a defect that arose only as a result of the failure to perform the update. This does not apply if the buyer was not notified of the update or the consequences of its failure to perform it or did not perform the update or performed it incorrectly due to a deficiency in the instructions. If, according to the purchase contract, the digital content or digital content service is to be provided continuously for a certain period of time and if the defect manifests itself or occurs within the period according to Art. 7.8.1 and Art. 7.8.2 of the Terms and Conditions, the digital content or digital content service is deemed to be provided defectively.

7.11. The buyer may complain about a defect that appears on the item within two years of receipt. If the subject of the purchase is an item with digital properties and if, according to the purchase contract, digital content or a digital content service is to be provided continuously for a certain period of time, the buyer may complain about a defect that appears on the item or becomes apparent within two years of receipt. If the performance is to be performed for a period longer than two years, the buyer has the right to a defect that appears or becomes apparent during this period. If the buyer has rightfully complained about a defect to the seller, the period for complaining about a defect in the item does not run for the period during which the buyer cannot use the item.

7.12. If the item has a defect, the buyer may demand its removal. At his/her option, he/she may demand the delivery of a new item without a defect or the repair of the item, unless the chosen method of removing the defect is impossible or disproportionately expensive compared to the other; this shall be assessed in particular with regard to the significance of the defect, the value that the item would have without the defect, and whether the defect can be removed in the other method without significant difficulties for the buyer. The seller may refuse to remove the defect if this is impossible or disproportionately expensive, in particular with regard to the significance of the defect and the value that the item would have without the defect.

7.13. The Seller shall remove the defect within a reasonable time after it is discovered in a manner that does not cause significant inconvenience to the Buyer, taking into account the nature of the item and the purpose for which the Buyer purchased the item. To remove the defect, the Seller shall take over the item at its own expense.

7.14. The Buyer may request a reasonable discount or withdraw from the purchase contract if:

7.14.1. The Seller refused to remove the defect or did not remove it in accordance with Article 7.13 of the Terms and Conditions,

7.14.2. the defect appears repeatedly,

7.14.3. the defect is a material breach of the purchase contract, or

7.14.4. it is apparent from the seller's statement or from the circumstances that the defect will not be remedied within a reasonable time or without significant inconvenience to the buyer.

7.15. If the defect of the item is insignificant, the buyer cannot withdraw from the purchase contract (within the meaning of Article 7.14 of the Terms and Conditions); it is considered that the defect of the item is not insignificant. If the buyer withdraws from the purchase contract, the seller will refund the purchase price to the buyer without undue delay after receiving the item or after the buyer proves to him that he has sent the item.

7.16. The defect can be blamed on the seller from whom the item was purchased. However, if another person is designated to carry out the repair, who is at the seller's location or at a location closer to the buyer, the buyer shall blame the defect on the person designated to carry out the repair.

7.17. Except in cases where another person is designated to carry out the repair, the Seller is obliged to accept the complaint in any establishment where the complaint can be accepted with regard to the range of products sold or services provided, or possibly also in its registered office. The Seller is obliged to issue the Buyer with a written confirmation when making a complaint, stating the date on which the Buyer made the complaint, its content, the method of handling the complaint requested by the Buyer and the Buyer's contact details for the purpose of providing information on handling the complaint. This obligation also applies to other persons designated to carry out the repair.

7.18. The complaint, including the removal of the defect, must be resolved and the buyer must be informed thereof no later than thirty (30) days from the date of the complaint, unless the seller and the buyer agree on a longer period. If the subject of the obligation is the provision of digital content, including digital content delivered on a tangible medium, or a digital content service, the complaint must be resolved within a reasonable time, taking into account the nature of the digital content or digital content service and the purpose for which the buyer requested it.

7.19. After the expiry of the period pursuant to Article 7.19 of the Terms and Conditions, the Buyer may withdraw from the purchase contract or request a reasonable discount.

7.20. The Seller is obliged to issue the Buyer with a confirmation of the date and method of handling the complaint, including confirmation of the repair, and its duration, or a written justification for the rejection of the complaint. This obligation also applies to other persons designated to carry out the repair.

7.21. The buyer can specifically exercise rights arising from liability for defects in goods, especially in person at the address TIVIS sro, Jana Schwarze 5a, 66491 Ivančice, by phone at +420 602 433 182, +420 546 436 165 or by e-mail obchod@speediance.cz.

7.22. Anyone who has a right arising from defective performance is also entitled to compensation for the costs reasonably incurred in exercising this right. However, if the buyer does not exercise the right to compensation within one month after the expiry of the period within which the defect must be pointed out, the court will not grant the right if the seller objects that the right to compensation was not exercised in time.

7.23. Other rights and obligations of the parties related to the seller's liability for defects may be regulated by the seller's complaint procedure.

7.24. The seller or another person may provide the buyer with a quality guarantee in addition to his legal rights from defective performance.

7.25. The provisions set out in Article 7.3 of the Terms and Conditions shall not apply to goods sold at a lower price for a defect for which the lower price was agreed, for wear and tear of the goods caused by their normal use, for used goods for a defect corresponding to the degree of use or wear and tear that the goods had when they were taken over by the buyer, or if this results from the nature of the goods. The buyer shall not be entitled to a right from defective performance if the buyer knew before taking over the goods that the goods had a defect, or if the buyer caused the defect himself.


8. Other rights and obligations of the contracting parties
8.1. The buyer acquires ownership of the goods by paying the full purchase price of the goods.

8.2. The Seller is not bound by any codes of conduct in relation to the Buyer within the meaning of the provisions of Section 1820, paragraph 1, letter n) of the Civil Code.

8.3. The seller handles consumer complaints via the electronic address obchod@tivis.cz. The seller will send information about the handling of the buyer's complaint to the buyer's electronic address. The seller has not set any other rules for handling complaints.

8.4. The Czech Trade Inspection Authority, with its registered office at Štěpánská 567/15, 120 00 Prague 2, company ID: 000 20 869, internet address: https://adr.coi.cz/cs, is responsible for the out-of-court resolution of consumer disputes arising from the purchase contract. The online dispute resolution platform located at the internet address http://ec.europa.eu/consumers/odr can be used to resolve disputes between the seller and the buyer arising from the purchase contract.

8.5. The European Consumer Centre Czech Republic, with its registered office at Štěpánská 567/15, 120 00 Prague 2, internet address: http://www.evropskyspotrebitel.cz is the contact point pursuant to Regulation (EU) No. 524/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution for consumer disputes and amending Regulation (EC) No. 2006/2004 and Directive 2009/22/EC (Regulation on online dispute resolution for consumer disputes).

8.6. The seller is authorized to sell goods on the basis of a trade license. Trade license inspection is carried out within its scope by the relevant trade license office. Supervision of the area of ​​personal data protection is carried out by the Office for Personal Data Protection. The Czech Trade Inspection Authority, to a limited extent, carries out, among other things, supervision over compliance with Act No. 634/1992 Coll., on Consumer Protection, as amended.

8.7. The Buyer hereby assumes the risk of change of circumstances within the meaning of Section 1765, paragraph 2 of the Civil Code.

9. Protection of personal data and sending of commercial communications
9.1. The Seller shall fulfil its information obligation towards the Buyer pursuant to Article 13 of Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (hereinafter referred to as the "GDPR") relating to the processing of the Buyer's personal data for the purposes of fulfilling the purchase contract, for the purposes of negotiating this contract and for the purposes of fulfilling the Seller's public law obligations by means of a special document.

https://www.speediance.cz/pages/zpracovani-osobnich-udaju

10. Sending commercial communications and storing cookies
10.1. The Buyer agrees, pursuant to the provisions of Section 7, paragraph 2 of Act No. 480/2004 Coll., on certain information society services and on the amendment of certain acts (Act on certain information society services), as amended, to the sending of commercial communications by the Seller to the Buyer's electronic address or telephone number. The Seller fulfills its information obligation towards the Buyer, pursuant to Article 13 of the GDPR, related to the processing of the Buyer's personal data for the purposes of sending commercial communications, by means of a special document.

10.2. The seller fulfills its legal obligations related to the possible storage of cookies on the buyer's device through a special document.

11. Delivery
11.1. The Buyer may be delivered to the Buyer's electronic address.

12. Final provisions
12.1. If the relationship established by the purchase contract contains an international (foreign) element, then the parties agree that the relationship is governed by Czech law. By choosing the law according to the previous sentence, the buyer, who is a consumer, is not deprived of the protection provided to him by the provisions of the legal order from which he cannot contractually deviate and which would otherwise apply in the absence of the choice of law pursuant to the provisions of Article 6(1) of Regulation (EC) No 593/2008 of the European Parliament and of the Council of 17 June 2008 on the law applicable to contractual obligations (Rome I).

12.2. If any provision of the Terms and Conditions is or becomes invalid or ineffective, the invalid provision shall be replaced by a provision whose meaning comes as close as possible to the invalid provision. The invalidity or ineffectiveness of one provision shall not affect the validity of the other provisions.

12.3. The purchase contract, including the terms and conditions, is archived by the seller in electronic form and is not accessible.

12.4. The appendix to the terms and conditions consists of a sample form for withdrawal from the purchase contract. Download sample document withdrawal from the purchase contract.pdf

12.5. Seller's contact details: delivery address Jana Schwarze 5a, 664 91 Ivančice, e-mail address obchod@speediance.cz, telephone +420 546 436 165.



In Ivančice on 27. 2. 2025
Managing Director of TIVIS sro