Terms and conditions

Commercial company TIVIS s.r.o.
with its registered office at Jana Schwarze 5a, 664 91 Ivančice
identification number: 26929406
registered in the Commercial Register maintained by the Municipal Court in Brno, Section C, Entry 45809
for the sale of goods through the online store located at the internet address www.speediance.cz

1. Introductory Provisions
2. User Account
3. Conclusion of the Purchase Agreement
4. Price of Goods and Payment Terms
5. Withdrawal from the Purchase Agreement
6. Shipping and Delivery of Goods
7. Rights from Defective Performance
8. Other Rights and Obligations of the Contracting Parties
9. Protection of Personal Data and Sending Commercial Communications
10. Sending Commercial Communications and Storing Cookies
11. Delivery
12. Final Provisions


1. Introductory Provisions
1.1. These terms and conditions (hereinafter referred to as "Terms and Conditions") of the commercial company TIVIS s.r.o., with its registered office at Jana Schwarze 5a, 664 91 Ivančice, identification number: 26929406, registered in the Commercial Register maintained by the Municipal Court in Brno, Section C, Entry 45809 (hereinafter referred to as "Seller"), regulate the mutual rights and obligations of the contracting parties arising in connection with or based on the purchase agreement (hereinafter referred to as "Purchase Agreement") concluded between the Seller and another natural or legal person (hereinafter referred to as "Buyer") through the Seller's online store. The online store is operated by the Seller at the internet address www.speediance.cz (hereinafter referred to as "Website"), through the website interface (hereinafter referred to as "Store Web Interface").

1.2. The Terms and Conditions do not apply to cases where a person intending to purchase goods from the Seller is a legal entity or a person acting within the scope of their business activity or independent professional practice when ordering goods.

1.3. Provisions deviating from the Terms and Conditions may be agreed upon in the Purchase Agreement. Deviating provisions in the Purchase Agreement take precedence over the provisions of the Terms and Conditions.

1.4. The provisions of the Terms and Conditions are an integral part of the Purchase Agreement. The Purchase Agreement and the Terms and Conditions are drawn up in Czech. The Purchase Agreement can be concluded in Czech.

1.5. The Seller may amend or supplement the wording of the Terms and Conditions. This provision does not affect rights and obligations arising during the period of validity of the previous wording of the Terms and Conditions.

2. User Account
2.1. Based on the Buyer's registration on the Website, the Buyer can access their user interface. From their user interface, the Buyer can order goods (hereinafter referred to as "User Account"). If the Store Web Interface allows it, the Buyer can also order goods without registration directly from the Store Web Interface.

2.2. When registering on the Website and when ordering goods, the Buyer is obliged to provide all data correctly and truthfully. The Buyer is obliged to update the data provided in the User Account whenever they change. The data provided by the Buyer in the User Account and when ordering goods are considered correct by the Seller.

2.3. Access to the User Account is secured by a username and password. The Buyer is obliged to maintain confidentiality regarding the information necessary to access their User Account.

2.4. The Buyer is not authorized to allow third parties to use the User Account.

2.5. The Seller may cancel the User Account, especially if the Buyer has not used their User Account for more than 1 year, or if the Buyer breaches their obligations under the Purchase Agreement (including the Terms and Conditions).

2.6. The Buyer acknowledges that the User Account may not be continuously available, especially with regard to the necessary maintenance of the Seller's hardware and software equipment, or the necessary maintenance of third parties' hardware and software equipment.

3. Conclusion of the Purchase Agreement
3.1. All presentation of goods placed in the Store Web Interface is of an informative nature and the Seller is not obliged to conclude a Purchase Agreement regarding these goods. The provision of Section 1732 (2) of the Civil Code shall not apply.

3.2. The Store Web Interface contains information about the goods, including the prices of individual goods and the costs of returning goods, if these goods, by their nature, cannot be returned by ordinary postal means. The prices of goods are stated including value added tax and all related fees. The prices of goods remain valid for as long as they are displayed in the Store Web Interface. This provision does not limit the Seller's ability to conclude a purchase agreement under individually agreed conditions.

3.3. The Store Web Interface also contains information about the costs associated with packaging and delivery of goods. Information about the costs associated with packaging and delivery of goods specified in the Store Web Interface is valid only in cases where the goods are delivered within the territory of the Czech Republic. In cases where the Seller offers free shipping, the prerequisite for the Buyer's right to free shipping is the payment of a minimum total purchase price of the shipped goods in the amount specified in the Store Web Interface. In cases where the Buyer partially withdraws from the purchase agreement and the total purchase price of the goods for which the Buyer has not withdrawn from the contract does not reach the minimum amount required for the right to free shipping according to the previous sentence, the Buyer's right to free shipping ceases, and the Buyer is obliged to pay the Seller for the shipping of the goods.

3.4. To order goods, the Buyer fills out an order form in the Store Web Interface. The order form mainly contains information about:

3.4.1. the ordered goods (the Buyer "places" the ordered goods in the electronic shopping cart of the Store Web Interface),

3.4.2. the method of payment of the purchase price of the goods, information about the desired method of delivery of the ordered goods, and

3.4.3. information about the costs associated with the delivery of goods (hereinafter collectively referred to as "Order").

3.5. Before sending the Order to the Seller, the Buyer is allowed to check and change the data that the Buyer has entered into the Order, also with regard to the Buyer's ability to detect and correct errors that occurred during data entry into the Order. The Buyer sends the Order to the Seller by clicking the "Order with payment obligation" button. The data provided in the Order are considered correct by the Seller. The Seller will immediately confirm receipt of the Order to the Buyer by email to the Buyer's email address specified in the user interface or in the Order (hereinafter referred to as "Buyer's email address").

3.6. The Seller is always entitled, depending on the nature of the Order (quantity of goods, purchase price, estimated shipping costs), to ask the Buyer for additional confirmation of the Order (e.g., in writing or by phone).

3.7. The contractual relationship between the Seller and the Buyer arises upon delivery of the acceptance of the Order, which is sent by the Seller to the Buyer by email to the Buyer's email address.

3.8. The Buyer agrees to the use of remote communication means when concluding the Purchase Agreement. The costs incurred by the Buyer for the use of remote communication means in connection with the conclusion of the Purchase Agreement (internet connection costs, telephone call costs) are borne by the Buyer, and these costs do not differ from the basic rate.

4. Price of Goods and Payment Terms
4.1. The Buyer may pay the price of the goods and any costs associated with the delivery of goods according to the Purchase Agreement to the Seller in the following ways:

in cash at the Seller's premises at Jana Schwarze 5a, 664 91 Ivančice;
in cash or by card upon delivery at the place specified by the Buyer in the order;
by cashless transfer to the Seller's account no. 2901527490/2010, maintained with Fio banka, a.s. (hereinafter referred to as "Seller's account");
by cashless payment via the GPwebpay payment gateway.
by cashless payment card; VISA, MasterCard, Visa Elektron, Maestro
in cash or by payment card upon personal collection at the parcel pick-up point
via credit provided by a third party - the installment provider is Home Credit a.s.


4.2. Together with the purchase price, the Buyer is also obliged to pay the Seller the costs associated with packaging and delivery of goods in the agreed amount. Unless explicitly stated otherwise, the purchase price hereinafter also means the costs associated with the delivery of goods.

4.3. The Seller does not require an advance payment or other similar payment from the Buyer. This does not affect the provision of Article 4.6 of the Terms and Conditions regarding the obligation to pay the purchase price of the goods in advance.

4.4. In case of cash payment or cash on delivery, the purchase price is payable upon receipt of the goods. In case of cashless payment, the purchase price is payable within 7 days of the conclusion of the purchase agreement.

4.5. In case of cashless payment, the Buyer is obliged to pay the purchase price of the goods together with the variable symbol of the payment. In case of cashless payment, the Buyer's obligation to pay the purchase price is fulfilled at the moment the corresponding amount is credited to the Seller's account.

4.6. Payments on our website are secured through the GPwebpay payment gateway.

Supported payment methods:

  • Card payment – a fast and secure way to pay. After entering card details, the payment is immediately verified and confirmed.
  • Bank button payment – allows for quick payment via your bank's online banking. After logging in to the bank, the payment is pre-filled and only needs to be confirmed.

For questions or complaints regarding payments, you can contact GPwebpay:

  • Address: Global payments Europe s.r.o.,
    V Olšinách 626/80, 100 00 Strašnice
  • Email: gpwebpay@gpe.cz
  • Phone: +420 267 197 197

4.7. The Seller is entitled, especially in cases where the Buyer fails to additionally confirm the order (Article 3.6), to demand full payment of the purchase price before shipping the goods to the Buyer. The provisions of Section 2119 (1) of the Civil Code shall not apply.

4.8. Any discounts on the price of goods provided by the Seller to the Buyer cannot be combined.

4.9. If it is customary in business dealings or if it is stipulated by generally binding legal regulations, the Seller shall issue a tax document – invoice – for payments made under the purchase agreement to the Buyer. The Seller is a VAT payer. The Seller shall issue the tax document – invoice – to the Buyer after the payment of the goods' price and send it electronically to the Buyer's email address.

4.10. According to the Act on Registration of Sales, the Seller is obliged to issue a receipt to the Buyer. At the same time, the Seller is obliged to register the received revenue with the tax administrator online; in case of technical failure, then within 48 hours at the latest.

4.11 Due to a technical error in the e-shop, the purchase price of goods may be displayed, the amount of which grossly disproportionate to the usual market price for such goods. In such a case, the Seller is not obligated to supply the goods at the displayed purchase price, will contact the Buyer and inform them of the actual purchase price of the goods. The Buyer has the right to decide whether to accept the goods at the actual purchase price, and if not, the purchase agreement is cancelled from the beginning.

5. Withdrawal from the purchase agreement
5.1. The Buyer acknowledges that, pursuant to Section 1837 of the Civil Code, it is not possible to withdraw from a purchase agreement for the delivery of goods that have been adjusted according to the Buyer's wishes or for their person, from a purchase agreement for the delivery of perishable goods, as well as goods that have been irreversibly mixed with other goods after delivery, from a purchase agreement for the delivery of goods in a sealed package that the consumer has removed from the package and cannot be returned for hygienic reasons, and from a purchase agreement for the delivery of sound or video recordings or computer programs if their original packaging has been broken.

5.2. If this is not a case specified in Article 5.1 or another case where it is not possible to withdraw from the purchase agreement, the Buyer has the right, in accordance with Section 1829 (1) of the Civil Code, to withdraw from the purchase agreement within fourteen (14) days from when the Buyer or a third party designated by them, other than the carrier, takes over the goods, or:

5.2.1 the last piece of goods, if the Buyer orders several pieces of goods within one order that are delivered separately,
5.2.2 the last item or part of a delivery of goods consisting of several items or parts, or
5.2.3 the first delivery of goods, if a regular delivery of goods for an agreed period is stipulated in the contract.
5.3 The withdrawal from the purchase agreement must be sent to the Seller within the period specified in Article 5.2 of the terms and conditions. For withdrawal from the purchase agreement, the Buyer may use the sample form provided by the Seller, which forms an appendix to the terms and conditions. The Buyer may send the withdrawal from the purchase agreement, among other things, to the Seller's business premises address or to the Seller's email address obchod@speediance.cz.

5.4. In the event of withdrawal from the purchase agreement, the purchase agreement is cancelled from the beginning. The Buyer shall send or hand over the goods back to the Seller without undue delay, no later than fourteen (14) days from the withdrawal from the contract, unless the Seller offered to pick up the goods themselves. The period according to the previous sentence is deemed to be observed if the Buyer sends the goods before its expiration. If the Buyer withdraws from the purchase agreement, the Buyer bears the costs associated with returning the goods to the Seller. In the case of oversized or excessively heavy goods, i.e., goods that cannot be returned by ordinary postal means due to their nature, the return costs range from CZK 800 to CZK 2,500, depending on the weight and dimensions of the shipment.

5.5. In the event of withdrawal from the purchase agreement according to Article 5.2 of the terms and conditions, the Seller shall return the funds received from the Buyer within fourteen (14) days of the Buyer's withdrawal from the purchase agreement, using the same method by which the Seller received them from the Buyer. The Seller is also entitled to return the performance provided by the Buyer already upon the return of the goods by the Buyer or by another method, if the Buyer agrees and no additional costs arise for the Buyer. If the Buyer withdraws from the purchase agreement, the Seller is not obliged to return the received funds to the Buyer before the Seller receives the goods, or before the Buyer proves that they have sent the goods back, whichever occurs first.

5.6. The Seller is entitled to unilaterally set off any claim for damages incurred on the goods against the Buyer's claim for a refund of the purchase price. The right to withdraw from a distance contract and return goods exists so that the customer has the opportunity to try out and thoroughly examine the goods as if they were buying them in a brick-and-mortar store. Therefore, the goods must not be used. A used item is one that has already been used and bears signs of use taking into account its nature and properties. A new item is one that has not been used.

5.7. In cases where the Buyer has the right to withdraw from the purchase agreement in accordance with Section 1829 (1) of the Civil Code, the Seller is also entitled to withdraw from the purchase agreement at any time up to the moment the Buyer takes over the goods. In such a case, the Seller shall return the purchase price to the Buyer without undue delay, non-cash to the account specified by the Buyer.

5.8. If a gift is provided to the Buyer along with the goods, the gift agreement between the Seller and the Buyer is concluded with the resolutory condition that if the Buyer withdraws from the purchase agreement, the gift agreement for such a gift loses its effectiveness, and the Buyer is obliged to return the provided gift to the Seller along with the goods.

6. Transport and delivery of goods
6.1. If the method of transport is agreed upon based on a special request of the Buyer, the Buyer bears the risk and any additional costs associated with this method of transport.

6.2. If, according to the purchase agreement, the Seller is obliged to deliver the goods to the place specified by the Buyer in the order, the Buyer is obliged to accept the goods upon delivery.

6.3. In the event that for reasons on the part of the Buyer, the goods must be delivered repeatedly or in a different manner than specified in the order, the Buyer is obliged to pay the costs associated with repeated delivery of the goods, or the costs associated with a different method of delivery.

6.4. Upon receipt of the goods from the carrier, the Buyer is obliged to carefully check the integrity of the goods' packaging and, in case of any, even the slightest, defects, immediately notify the carrier on site. In the event of finding a breach of the packaging indicating unauthorized entry into the shipment, the Buyer does not have to accept the shipment from the carrier. This does not affect the Buyer's rights arising from liability for defects in goods and other rights of the Buyer arising from generally binding legal regulations.

6.5. Other rights and obligations of the parties regarding the transport of goods may be regulated by the Seller's special delivery conditions, if issued by the Seller.

7. Rights from defective performance
7.1. The rights and obligations of the contracting parties regarding rights from defective performance are governed by the relevant generally binding legal regulations (especially the provisions of Sections 1914 to 1925, Sections 2099 to 2117 and Sections 2161 to 2174b of the Civil Code and Act No. 634/1992 Coll., on consumer protection, as amended).

7.2 If the subject of the purchase is tangible movable property that is connected with digital content or a digital content service in such a way that it could not fulfill its functions without them (hereinafter referred to as "item with digital properties"), the provisions regarding the seller's liability for defects shall also apply to the provision of digital content or a digital content service, even if provided by a third party. This does not apply if it is clear from the content of the purchase contract and the nature of the item that they are provided separately.

7.3 The Seller assures the Buyer that the item is free of defects upon receipt. In particular, the Seller assures the Buyer that the item:

corresponds to the agreed description, type and quantity, as well as quality, functionality, compatibility, interoperability and other agreed properties,
is suitable for the purpose for which the Buyer requires it and with which the Seller has agreed, and is supplied with the agreed accessories and instructions for use, including assembly or installation instructions.
7.3.1. In the event that a longer warranty for defects than required by law is stated on the product, on the packaging, in the manual, on the website, or elsewhere, it is a warranty provided beyond the scope of the law. For each warranty provided beyond the scope of legal liability for defects, the buyer should inquire about what this warranty specifically covers and what are the conditions for granting and claiming the warranty. This warranty is not governed by the same provisions as liability for defects after purchase. Compared to liability for defects, the provided warranty has the following aspects:

The warranty is not automatic. Usually,
it is necessary to register this warranty on the manufacturer's website by a certain date after purchasing the product.

An extended warranty may only apply to certain parts of the product – e.g., motor,
compressor, while other parts may be completely excluded from it.

It does not offer a choice in the method of resolving a complaint. Usually, it is only for repair or
replacement with other goods of similar parameters, the possibility of a refund under this warranty
may be excluded.

There is no fixed deadline for handling a complaint under such an extended warranty.

The seller is not responsible for it. In most cases, complaints under an extended warranty
are made at the manufacturer's service center, or the consumer must send the goods to the manufacturer
at their own expense.

It may be limited by the product's lifespan, i.e., the period for which the product is manufactured.
If the product's lifespan ends, a warranty claim cannot be made, even if the goods are still
under the manufacturer's extended warranty.


7.4. The Seller is responsible to the Buyer that, in addition to the agreed properties:

7.4.1 the item is suitable for the purpose for which an item of this type is usually used, also taking into account the rights of third parties, legal regulations, technical standards or codes of conduct of the given industry, if there are no technical standards,

7.4.2 the item's quantity, quality and other properties, including durability, functionality, compatibility and safety, correspond to the usual properties of items of the same kind that the Buyer can reasonably expect, also taking into account public statements made by the Seller or another person in the same contractual chain, in particular advertising or labeling, unless the Seller proves that they were unaware of it or that it was modified at the time of concluding the purchase agreement in at least a comparable manner to how it was made, or that it could not have influenced the decision to purchase,

7.4.3 the item is supplied with accessories, including packaging, assembly instructions and other instructions for use, which the Buyer can reasonably expect, and

7.4.4 the item's quality or design corresponds to the sample or model that the Seller provided to the Buyer before concluding the purchase agreement.

7.5. The provisions of Article 7.4 of the terms and conditions shall not apply if the Seller specifically informed the Buyer before concluding the purchase agreement that some property of the item differs and the Buyer expressly agreed to this when concluding the purchase agreement.

7.6 The Seller is also responsible to the Buyer for defects caused by incorrect assembly or installation carried out by the Seller according to the purchase agreement.

7.7. If a defect manifests itself within one year of taking over the goods, it is presumed that the goods were defective already at the time of taking over, unless the nature of the item or the defect precludes it. This period does not run for the period during which the buyer cannot use the item, in case the defect was rightfully claimed.

7.8. If the subject of the purchase is an item with digital properties, the Seller shall ensure that the agreed updates of digital content or digital content service are provided to the Buyer. In addition to the agreed updates, the Seller shall ensure that the Buyer is provided with updates that are necessary for the item to retain its properties according to Articles 7.3 and 7.4 of the terms and conditions after taking over, and that the Buyer will be notified of their availability.

7.8.1. for a period of two years, if, according to the purchase agreement, digital content or a digital content service is to be provided continuously for a certain period, and if the provision is agreed for a period longer than two years, for this entire period,

7.8.2. for a period during which the Buyer can reasonably expect it, if, according to the purchase agreement, digital content or a digital content service is to be provided once; this shall be assessed according to the type and purpose of the item, the nature of the digital content or digital content service, and taking into account the circumstances at the conclusion of the purchase agreement and the nature of the obligation.

7.9. The provisions of Article 7.9 of the terms and conditions do not apply if the Seller specifically informed the Buyer before concluding the purchase agreement that updates would not be provided and the Buyer expressly agreed to this when concluding the purchase agreement.

7.10. If the Buyer did not perform the update within a reasonable time, they do not have rights from a defect that arose only as a result of the unperformed update. This does not apply if the Buyer was not notified of the update or the consequences of its non-performance, or if the Buyer did not perform the update or performed it incorrectly due to a lack of instructions. If, according to the purchase agreement, digital content or a digital content service is to be provided continuously for a certain period and a defect manifests itself or occurs within the period according to Articles 7.8.1 and 7.8.2 of the terms and conditions, it is presumed that the digital content or digital content service is provided defectively.

7.11. The Buyer may claim a defect that appears on the item within two years of taking over. If the subject of the purchase is an item with digital properties and if, according to the purchase agreement, digital content or a digital content service is to be provided continuously for a certain period, the Buyer may claim a defect that appears or manifests itself on them within two years of taking over. If the performance is to be for a period longer than two years, the Buyer has a right to a defect that appears or manifests itself during this period. If the Buyer rightfully claimed a defect to the Seller, the period for claiming the defect of the item does not run for the period during which the Buyer cannot use the item.

7.12. If the item has a defect, the Buyer may demand its removal. At their option, they may demand the delivery of a new item without defect or the repair of the item, unless the chosen method of defect removal is impossible or disproportionately costly compared to the other; this shall be assessed especially with regard to the significance of the defect, the value that the item would have without the defect, and whether the defect can be removed by the other method without significant difficulties for the Buyer. The Seller may refuse to remove the defect if it is impossible or disproportionately costly, especially with regard to the significance of the defect and the value that the item would have without the defect.

7.13. The Seller shall remove the defect within a reasonable time after its notification so as not to cause significant difficulties to the Buyer, taking into account the nature of the item and the purpose for which the Buyer purchased the item. For the removal of the defect, the Seller shall take over the item at their own expense.

7.14. The Buyer may demand a reasonable discount or withdraw from the purchase agreement if:

7.14.1. The Seller refused to remove the defect or did not remove it in accordance with Article 7.13 of the terms and conditions,

7.14.2. the defect appears repeatedly,

7.14.3. the defect is a material breach of the purchase agreement, or

7.14.4. it is clear from the Seller's statement or circumstances that the defect will not be removed within a reasonable time or without significant difficulties for the Buyer.

7.15. If the defect of the item is insignificant, the Buyer cannot withdraw from the purchase agreement (within the meaning of Article 7.14 of the terms and conditions); it is presumed that the defect of the item is not insignificant. If the Buyer withdraws from the purchase agreement, the Seller shall return the purchase price to the Buyer without undue delay after receiving the item or after the Buyer proves that they have sent the item.

7.16. A defect can be claimed from the seller from whom the item was purchased. However, if another person is designated for repair, who is at the seller's location or at a location closer to the buyer, the buyer claims the defect from the person designated to carry out the repair.

7.17. Except for cases where another person is designated to carry out the repair, the seller is obliged to accept a complaint at any branch where the acceptance of complaints is possible given the range of products sold or services provided, or at its registered office. When making a complaint, the seller is obliged to issue the buyer a written confirmation stating the date when the buyer made the complaint, its content, the method of handling the complaint requested by the buyer, and the buyer's contact details for the purpose of providing information on the handling of the complaint. This obligation also applies to other persons designated to carry out the repair.

7.18. Complaints, including the removal of defects, must be settled and the buyer informed no later than thirty (30) days from the date the complaint was made, unless the seller and buyer agree on a longer period. If the subject of the obligation is the provision of digital content, including digital content supplied on a tangible medium, or a digital content service, the complaint must be settled within a reasonable time, taking into account the nature of the digital content or digital content service and the purpose for which the buyer requested it.

7.19. After the fruitless expiry of the period according to Article 7.19 of the terms and conditions, the buyer may withdraw from the purchase agreement or demand a reasonable discount.

7.20. The Seller is obliged to issue to the Buyer a confirmation of the date and manner of handling the complaint, including a confirmation of the repair performed and its duration, or a written justification for rejecting the complaint. This obligation also applies to other persons designated to perform the repair.

7.21. The Buyer may specifically assert rights from liability for defects in goods, particularly in person at the address TIVIS s.r.o., Jana Schwarze 5a, 66491 Ivančice, by telephone at +420 602 433 182, +420 546 436 165, or by email at obchod@speediance.cz.

7.22. Whoever has a right from defective performance is also entitled to reimbursement of costs expediently incurred in asserting this right. However, if the buyer does not assert the right to compensation within one month after the expiration of the period in which the defect should be claimed, the court will not grant the right if the seller objects that the right to compensation was not asserted in time.

7.23. Other rights and obligations of the parties related to the seller's liability for defects may be regulated by the seller's complaints policy.

7.24. The Seller or another person may also provide the Buyer with a quality guarantee beyond their statutory rights from defective performance.

7.25. The provisions stated in Article 7.3 of the terms and conditions shall not apply to goods sold at a lower price for a defect for which the lower price was agreed, to wear and tear of goods caused by their usual use, to used goods for a defect corresponding to the degree of use or wear and tear that the goods had when taken over by the buyer, or if it results from the nature of the goods. The buyer is not entitled to a right from defective performance if the buyer knew before taking over the goods that the goods had a defect, or if the buyer caused the defect themselves.


8. Other rights and obligations of the contracting parties
8.1. The Buyer acquires ownership of the goods by paying the full purchase price of the goods.

8.2. The Seller is not bound by any codes of conduct towards the Buyer within the meaning of Section 1820 (1) (n) of the Civil Code.

8.3. The Seller handles consumer complaints via the email address obchod@tivis.cz. The Seller will send information about the resolution of the Buyer's complaint to the Buyer's email address. No other complaint handling rules are stipulated by the Seller.

8.4. The Czech Trade Inspection Authority, with its registered office at Štěpánská 567/15, 120 00 Prague 2, Identification Number: 000 20 869, internet address: https://adr.coi.cz/cs, is competent for out-of-court settlement of consumer disputes arising from the purchase agreement. The online dispute resolution platform located at http://ec.europa.eu/consumers/odr can be used to resolve disputes between the Seller and the Buyer arising from the purchase agreement.

8.5. The European Consumer Centre Czech Republic, with its registered office at Štěpánská 567/15, 120 00 Prague 2, internet address: http://www.evropskyspotrebitel.cz, is the contact point according to Regulation (EU) No 524/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution for consumer disputes and amending Regulation (EC) No 2006/2004 and Directive 2009/22/EC (Regulation on online dispute resolution for consumer disputes).

8.6. The Seller is authorized to sell goods on the basis of a trade license. Trade license inspections are carried out by the relevant trade licensing office within its scope of authority. Supervision over personal data protection is exercised by the Office for Personal Data Protection. The Czech Trade Inspection Authority, within its defined scope, supervises, among other things, compliance with Act No. 634/1992 Coll., on Consumer Protection, as amended.

8.7. The Buyer hereby assumes the risk of a change of circumstances within the meaning of Section 1765 (2) of the Civil Code.

9. Personal Data Protection and Sending Commercial Communications
9.1. The Seller fulfills its information obligation towards the Buyer pursuant to Article 13 of Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (hereinafter referred to as the "GDPR Regulation") related to the processing of the Buyer's personal data for the purposes of fulfilling the purchase contract, for the purposes of negotiating this contract, and for the purposes of fulfilling the Seller's public law obligations, through a separate document.

https://www.speediance.cz/pages/zpracovani-osobnich-udaju

10. Sending Commercial Communications and Storing Cookies
10.1. The Buyer agrees, pursuant to the provisions of Section 7 (2) of Act No. 480/2004 Coll., on Certain Information Society Services and on Amendments to Certain Acts (Act on Certain Information Society Services), as amended, to receive commercial communications from the Seller to the Buyer's electronic address or phone number. The Seller fulfills its information obligation towards the Buyer pursuant to Article 13 of the GDPR Regulation related to the processing of the Buyer's personal data for the purposes of sending commercial communications, through a separate document.

10.2. The Seller fulfills its legal obligations related to the potential storage of cookies on the Buyer's device through a separate document.

11. Delivery
11.1. Delivery to the Buyer may be made to the Buyer's electronic address.

12. Final Provisions
12.1. If the relationship established by the purchase agreement contains an international (foreign) element, the parties agree that the relationship shall be governed by Czech law. The choice of law according to the preceding sentence does not deprive a Buyer who is a consumer of the protection provided to them by provisions of the legal order from which it is not possible to derogate by agreement, and which would otherwise apply in the absence of a choice of law according to the provisions of Article 6 (1) of Regulation (EC) No 593/2008 of the European Parliament and of the Council of 17 June 2008 on the law applicable to contractual obligations (Rome I).

12.2. If any provision of the terms and conditions is or becomes invalid or ineffective, the invalid provisions shall be replaced by a provision whose meaning most closely approximates the invalid provision. The invalidity or ineffectiveness of one provision shall not affect the validity of the remaining provisions.

12.3. The purchase agreement, including the terms and conditions, is archived by the Seller in electronic form and is not accessible.

12.4. An annex to the terms and conditions is a sample form for withdrawal from the purchase agreement. Download sample document withdrawal from purchase agreement.pdf

12.5. Seller's contact details: delivery address Jana Schwarze 5a, 664 91 Ivančice, email address obchod@speediance.cz, telephone +420 546 436 165.



In Ivančice on 27. 2. 2025
Managing Director of TIVIS s.r.o.